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USI Campus Store Policies

It's always a good idea to familiarize yourself with our policies before placing an order. Use the right menu above to navigate our policies.

Return Policy

Your receipt is always required for a refund
Why? Book theft is a big problem on college campuses. The way we protect your purchase from becoming someone else's refund is to require a receipt.

  • Textbook refunds can be made during the first five (5) days of the semester for fall and spring classes. It changes to the first three days for each summer session. Refunds after these times will only be granted for dropped classes.
  • Refunds for dropped classes must be made within the first five weeks each fall & spring semester and within the first three weeks for each summer session. *In addition to your receipt, you will need to bring your completed drop slip.
  • Do not mark in your books until you are certain that there will be no need to return them. Any markings or damage to your book, inside or on the cover, will decrease your refund.
  • Unopened computer software may be returned within ten days of purchase with a receipt.
  • Clothing may be returned within ten days of purchase with a receipt. Items must be in new condition and have the tags still intact.
  • There is a 14 day waiting period for refunds on check purchases.
  • Not returnable: Bestsellers, special orders, review books, study guides, sale items, leisure reading, Cliff's Notes, opened software, shrink-wrapped items that have been opened.
  • Apple products may be returned within ten (10) business days of purchase if in the original sealed package (unopened) and with original store receipt. (Products must be of the current version or model). Opened products are not returnable. Defective products will be handled in accordance with the manufacturer's warranty. Products inoperable upon first use have specific policies. Depending on the product, the item is either eligible for repair under warranty or may be exchanged for the same item. Requests for all returns must occur within 10 days of purchase. A restocking fee of at least 20% may apply to returns accepted outside the above guidelines. All returns are subject to approval by USI Tech Store staff. Depending on the particular product, other policies may apply.

Rental Policy

Rental Agreement

You have entered into a rental agreement with the USI Campus Store to loan you one copy of a selected title. Rental textbooks are the intellectual property of the author(s) and are copyrighted by the author(s) or publishers. Textbooks rentals are not to be reproduced. The rental agreement is only effective for the current semester.

  1. I am at least 18 years of age and a currently enrolled USI student. I am entering this Textbook Rental Agreement (“Agreement”) with the USI Campus Store of my own free will.
  2. I will return the rented materials (see attached receipt) to USI Campus Store – 8600 University Blvd – Evansville, IN 47712 on or before the rental return date. The USI Campus Store is not responsible for reminding me of the rental return date and is not responsible for returns shipped to the store via any carrier.
  3. I understand that the book rented to me is the property of the USI Campus Store.
  4. I am responsible for the condition of the materials rented and bear the full responsibility for the return of the rented materials in salable condition and for payment of fees and replacement costs if rented materials are lost, stolen or returned in unsalable condition. Unsalable conditions include damages incurred to the rented material as determined by USI Campus Store staff. Limited highlighting and writing in the rented textbook is permitted.
  5. If I fail to return the rented materials by the rental return date, I understand that a charge will be placed on my student account for the replacement costs of any text not returned on time or returned in an unsalable condition. New materials price is the new selling price of the materials at the time of return.
  6. Replacement of rental materials (exact duplicate, correct ISBN, title, author, edition, etc. required) will be accepted in lieu of any damaged rental materials on or before the rental return date.
  7. NO deposit required at the USI Campus Store
  8. Any rental contract entered into is refundable within first two weeks from the first Monday classes begin with a valid receipt. Books must in same condition as purchased. If the book is not in the same condition, no refund will be allowed.
  9. ALL books must be returned by 3:00PM Friday of finals week. If you fail to return your books, your student account will be charged the full retail price.

Shipping Rates

UPS will only deliver to a street address-do not list a PO Box-this will delay shipment!

All orders will incur a $5.00 handling fee (plus shipping if requested)

  • UPS Ground insured $7.50+handling
  • All orders will ship UPS Ground, if selected, insured to the 48 contiguous states unless otherwise specified.
    Alaska and Hawaii will ship UPS 2nd Day Air since Ground service is not available.  Saturday delivery not available.

  • UPS 2nd Day Air $35.00+handling
  • All orders will ship UPS 2nd Day Air, if selected, insured to the 48 contiguous states.
    Alaska and Hawaii will ship UPS 2nd Day Air since Ground service is not available.  Saturday delivery not available.

  • UPS Next Day Air $45.00+handling
  • All orders will ship UPS 2nd Day Air, if selected, insured to the 48 contiguous states. Alaska and Hawaii will ship UPS 2nd Day Air since Ground service is not available.  Saturday delivery not available.

  • Canada (USPS mail insured) $35.00+handling
  • International (US Mail insured) $65.00+handling
  • Pick up in store
  • Orders held for pick up in the store will be assessed a $5.00 handling fee.

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